Terms of Service

1. Service Description

IndustryForge is a coordination platform for defense manufacturing jobs. It allows authorised customers to submit manufacturing requests, upload technical files, receive AI-assisted quotes, and track order status. The platform facilitates coordination between customers and manufacturing partners; it does not itself carry out physical manufacturing.

IndustryForge is operated exclusively on EU-sovereign infrastructure. All data processing occurs within the European Union.

2. Acceptance of Terms

By creating an account or accessing the IndustryForge platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the platform.

These terms may be updated from time to time. Continued use of the platform after changes are published constitutes acceptance of the revised terms. Material changes will be communicated via email.

3. Eligibility

Access to IndustryForge is restricted to authorised personnel of organisations that have undergone verification. By registering, you represent and warrant that:

• You are an authorised representative of a verified entity.
• You have the authority to bind your organisation to these terms.
• You are at least 18 years of age.

4. Account Responsibilities

You are responsible for maintaining the confidentiality and security of your account credentials. Specifically, you agree to:

• Use a strong, unique password of at least 12 characters.
• Enable two-factor authentication where offered or required.
• Report any suspected unauthorised access or breach of your account to us immediately via the contact page.
• Not share your credentials with any other person.

You are liable for all activities carried out under your account credentials.

5. Prohibited Uses

The following uses of the platform are strictly prohibited:

• Uploading controlled technical data (e.g. ITAR-controlled designs) without holding all required authorisations.
• Attempting to reverse-engineer, decompile, or derive source code from the platform.
• Attempting to bypass, circumvent, or disable any security control, access restriction, or authentication mechanism.
• Uploading malware, exploits, or any file designed to harm the platform or its users.
• Automated scraping, crawling, or bulk extraction of platform data without prior written consent.
• Using the platform for any purpose that violates applicable law, including sanctions regulations.

6. Intellectual Property

Customer content: You retain all intellectual property rights in the technical files, designs, and other content you upload to the platform. By uploading content, you grant IndustryForge a limited, non-exclusive licence to process that content solely for the purpose of providing the coordination service to you.

Platform: IndustryForge retains all intellectual property rights in the platform software, code, generated document templates, and related materials. Nothing in these terms transfers any platform intellectual property to you.

7. Liability Limitation

IndustryForge is a coordination and communication platform. Physical manufacturing is carried out by independent supplier partners. Accordingly:

• IndustryForge accepts no liability for manufacturing defects, delivery failures, or quality issues that are the responsibility of the physical supplier.
• AI-generated quotes are indicative only and do not constitute a binding contract until confirmed in writing by an authorised representative.
• To the maximum extent permitted by applicable law, our aggregate liability to you for any claim arising out of or relating to these terms or the platform shall not exceed the fees paid by you in the 12 months preceding the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by applicable law.

8. Termination

Either party may terminate the account relationship at any time. You may delete your account via your profile page. We may suspend or terminate your account if we reasonably believe you have breached these terms, without prior notice in cases of serious breach.

Upon account deletion, your personal data will be removed in accordance with our Privacy Policy. Provisions of these terms that by their nature should survive termination (including liability limitations, intellectual property, and governing law) shall do so.

9. Governing Law

These Terms of Service are governed by and construed in accordance with European Union law and the national law of [Jurisdiction TBD]. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction TBD]. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.